At Life Line Billing Systems, LLC d/b/a LifeQuest Services ("LifeQuest Services", "we", or "company"), we value the trust that our customers, patients, business and partners place in us to appropriately use and protect information shared with us. This Privacy Policy describes how LifeQuest Services collects and uses personal information about you when you visit our website as well as your choices about how personal information will be used. By using this website, you accept the privacy practices contained in this Privacy Policy . We encourage you to read this Privacy Policy in full to understand our privacy practices before using this website or submitting any personal information.

Personal Information We Collect

When you visit our website, we may request the following personal information about you:

• Contact information, such as your name, home or other physical address, email, telephone number, fax number, electronic signature, other personal contact information, insurance information, credit card and/or banking information.
• Unique identifiers and preference information such as your internet protocol (IP) address, browser type, operating system, computer or mobile device, your navigation and clickstream behavior from actions that you take on our website.

Tracking Technologies We Use

We use various technologies to collect personal information about visitors to our website. These technologies include the following:

• Web logging
• As is true of most websites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, internet service provider, referring/exit pages, operating system, date/time stamp and/or clickstream data.
• Cookies and other tracking technologies
• Technologies such as: cookies, tags and scripts may be used on this site. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited. We may also use local storage to store content information and preferences. Various browsers may offer their own management tools for removing local storage.

How We Use the Personal Information Collected

We may use the information collected for the following purposes:

• Improve the content on our website
• Allow for account handling and claims processing
• Communicate with you and respond to your inquiries, requests and applications and/or send important notices
• If you participate in surveys, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We may use a third party service provider to conduct these surveys or contests. We will not share the personal information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
• Further develop our products and services to improve our business

How We Share Personal Information Collected

We will share personal information about visitors to our website with third parties only in the ways that are described in this Privacy Policy. LifeQuest Services does not sell such personal information to third parties.

We may also disclose personal information about visitors to our website:

• As required by law, such as to comply with a subpoena or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud or respond to a government request
• To any other third party with your prior consent to do so

Your Choice

Where appropriate or legally required, we will describe how personal information about you that we collect on our website will be used and will provide choices about whether or not to allow us to engage in that use.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or contacting us using the contact information listed below in this Privacy Policy.

Health Insurance Portability and Accountability Act ("HIPAA")

As a key provider of services and technology to the health care industry, LifeQuest Services has implemented programs to address the privacy and security HIPAA requirements. Under HIPAA, each covered entity (health care provider, health plan or health care clearinghouse) is required to provide or make available to you a notice of privacy practices (NoPP), depending on your interaction with the covered entity. To the extent a LifeQuest Services affiliate and subsidiary is a covered entity, a NoPP will be provided to you or made available to you. The NoPP is not related to the practices described in this Privacy Policy.

Children’s Privacy

This website is not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13.

How We Protect Your Information

We use reasonable and appropriate physical, technical and administrative industry safeguards to protect information from unauthorized access, use, loss, misuse or unauthorized alteration. We will make reasonable efforts to protect personal information stored on the website's servers from unauthorized access using commercially available computer security products (for example, firewalls), as well as carefully developed security procedures and practices. Notwithstanding our security safeguards, it is impossible to guarantee 100% security in all circumstances. If you have any questions about security on our website, you can contact our Privacy Officer at bgrimm@lifequest-services.com.

Seals, Buttons and Content from Other Companies

Our website may include seals, buttons and content links to other companies (for example, Facebook, LinkedIn, Twitter, YouTube, Google+). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. When you use a link to go from this website to another website, our Privacy Policy is no longer in effect. We encourage you to read the Privacy Policy of each website you visit.

Changes to this Privacy Policy

We may periodically update this Privacy Policy to describe new website features, products or services we offer and how it may affect our use of information about you and your controls. We will not apply changes to this Privacy Policy retroactively to personal information we have previously collected.

We encourage you to review this Privacy Policy each time you visit the website.

Contact Information

If you have questions or concerns about this Privacy Policy, our information handling practices, or any other aspect of privacy and security of your personal information, please email us at bgrimm@lifequest-services.com or call our Compliance Hotline: (855) 999-4911.